Dr. Joe Francis spoke with our VA Quality Scholars in February on how to make the most of patient satisfaction with SHEP scores. The video below describes what the SHEP reports are and how to integrate their insights into your practice.
It was with much celebration and fanfare that the 2015 graduates from the VAQS program met on Friday, May 28. From around the North America, leaders in Quality Improvement gathered to mark the occasion and reflect on the accomplishments of those VAQS fellows who...
